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Customer records

Customer management built around one complete record

Most small-business software treats the customer as a row in a list. ProPortalBusiness treats the customer as the centre of the system: everything you create attaches back to them automatically.

No card. Free to start — 3 clients.

What lives on a customer record

Contact and address details, a sequential customer number, notes, projects and jobs, invoices and payments, uploaded files, signed contracts, marketing consent and a chronological activity history.

  • Automatic customer numbers, CL-0001 onwards
  • Consent status with date, source, method and change history
  • Separate email, SMS and telephone preferences

Universal search

Press the search shortcut anywhere in the app and type a name, an invoice number or a fragment of a note. Results span customers, invoices and jobs, so you never have to remember which section a detail was filed under.

Everything connects back

Create an invoice and it is attached to the customer. Sign a contract, complete a project, upload a file — same record, same history, no filing decisions required.

Start free with your first 3 clients

Free includes 10 invoices a month, projects, time tracking and 2 contracts with e-sign. Pro adds unlimited use, full portal branding and accountant access.

Common questions

Is customer management free?
Yes. Free includes customer records and search for up to 3 clients. Pro removes the client limit.
Can I import existing customers?
Yes, including from photographed paperwork using PPB Capture.