Customer records

Customer management built around one complete record

Most small-business software treats the customer as a row in a list. ProPortalBusiness treats the customer as the centre of the system: everything you create attaches back to them automatically.

Free plan: no card required. Pro: £1 per month for 3 months, then £29 per month — cancel anytime.

What lives on a customer record

Contact and address details, a sequential customer number, notes, projects and jobs, invoices and payments, uploaded files, signed contracts, marketing consent and a chronological activity history.

  • Automatic customer numbers, CL-0001 onwards
  • Consent status with date, source, method and change history
  • Separate email, SMS and telephone preferences

Universal search

Press the search shortcut anywhere in the app and type a name, an invoice number or a fragment of a note. Results span customers, invoices and jobs, so you never have to remember which section a detail was filed under.

Everything connects back

Create an invoice and it is attached to the customer. Sign a contract, complete a project, upload a file — same record, same history, no filing decisions required.

Common questions

Is customer management available on the Free plan?
Yes. Customer records and search are available from the Free plan, with usage limits on the higher-volume features.
Can I import existing customers?
Yes, including from photographed paperwork using PPB Capture.