Terms of Service
Last updated: May 24, 2026
1. Agreement
By creating an account on ProPortal you agree to these Terms. If you are using ProPortal on behalf of a company, you represent that you have authority to bind that company.
2. The service
ProPortal provides a client portal, project management, and invoicing software for service businesses. Features vary by plan as described on our Pricing page.
3. Accounts
You are responsible for safeguarding your credentials and for activity under your account. Notify us immediately of any unauthorized access.
4. Subscriptions and billing
Paid plans renew automatically (monthly or annual) until cancelled. Fees are charged through Stripe in advance and are non-refundable except as set out in our Refund Policy. You can cancel anytime from billing settings; cancellation takes effect at the end of the current period.
5. Acceptable use
You will not (a) use the service for unlawful, infringing, or harmful purposes, (b) attempt to gain unauthorized access, (c) reverse-engineer the service, (d) send spam or malware, or (e) abuse rate limits.
6. Your content
You retain ownership of content you upload. You grant us a limited licence to host, process and display it solely to provide the service.
7. Suspension and termination
We may suspend or terminate accounts that violate these Terms or create risk to the service or other users. You may terminate at any time by deleting your account.
8. Warranties and disclaimers
The service is provided "as is" without warranties of any kind, except those that cannot be excluded by law.
9. Limitation of liability
To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
10. Changes
We may update these Terms. Material changes will be notified by email or in-app at least 30 days before they take effect.
11. Governing law
These Terms are governed by the laws of the jurisdiction where ProPortalBusiness.com is established, without regard to conflict-of-law principles.